Policy-ga Celinraaca Lacagta (Refund Policy)
Waxaa halkan ku xusan dhammaan shuruudaha, waqtiyada, iyo habraaca loo maro codsiga celinraaca lacagta ee nidaamka subscription-ka bille ah ee Maarayn RMS.
1. Goorma ayaa Lacagta La Celin Karaa? (Eligible for Refund)
- 7-Maalmood oo Dammaanad ah (7-Day Money-Back Guarantee): Haddii aad ku qanci weydo nidaamka 7-da maalmood ee ugu horreysa marka aad iibsato subscription-ka cusub, 100% lacagtaada waa loo celinayaa iyadoo aan wax su'aal ah lagu weydiinayn.
- Cillad Farsamo oo Weyn (System Outage > 72Hours):** Haddii nidaamku uu hoos u dhaco (downtime) oo uusan shaqeynin in ka badan 72 saacadood oo samayn ku tusaaleysa dhanka maamulka Maarayn RMS.
2. Goorma AAN Lacagta La Celin Karin? (Non-Refundable Cases)
- Ka dib markay dhamaato 7-da maalmood ee ugu horreysa bisha subscription-ka.
- Macmiilka oo iskii u kansala akoonka dhexda bisha ka dib markii uu isticmaalay nidaamka.
- Macmiilka oo ku xad-gudba shuruucda isticmaalka nidaamka (Terms of Service Violation) oo akoonkiisa la joojiyo.
- Kharashka Diiwaangelinta Custom Domain-ka (Domain Registration Fees) maadaama ay yihiin lacag ku baxda dhinac 3aad (Domain Registrar).
3. Sidee Loo Codsadaa Celinraaca Lacagta? (How to Request a Refund)
Fadlan raac afartaas tallaabo ee fudud si aad u gudbiso codsigaaga:
- E-mail:** U dir codsigaaga e-mail-ka rasmiga ah: mustafxstack@gmail.com
- WhatsApp:** Ama fariin toos ah u dir WhatsApp-ka maamulka: +252 61 9823113
- Faahfaahinta Loo Baahan Yahay:** Ku soo dhiib Magaca Makhaayadda, Nambarka/Email-ka akoonka lagu furay, iyo Sababta codsiga lacag-celinta.
- Waqtiga Dib-u-eegista:** Maamulka ayaa dib u eegi doona codsiga 24-48 saacadood gudahood. Haddii uu buuxiyo shuruudaha, lacagta waxaa loogu soo celin doonaa habkii uu ku bixiyay (EVC Plus, Zaad, eDahab, ama Bank).